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OEM/ODM Services: What You Can and Cannot Specify

Inside our Shenzhen workshop — production, QC and packing.

Shenzhen, GuangdongAdjacent to the Dongguan Chang'an cluster
NDA & IPYour designs stay yours
~15 DaysSample lead time
~25 DaysBulk: bead strands
~45 DaysBulk: metal & boxes
≤ 24hReply to your brief
CERoHSFCC — Compliance testing & certification available on request per order — verified to ASTM B117 / EN 1811 / PVD thickness standards.

Most RFQs we answer start the same way, with one of three questions: can you make this?, can you put our logo on it?, or can you extend a design we already found? This page answers those three, and is honest about the two things you cannot change — minimum quantity and lead time — before you spend time on a brief that will not clear them.

We make two product lines: stainless steel jewelry and jewelry boxes, organizers and packaging. Both are made to order. We are not a warehouse and we do not hold stock, so if you need catalogue goods shipped this week, this is not the right page — see wholesale and ordering terms for what applies to a production run.

What we make

Stainless steel jewelry

Rings, necklaces, bracelets, bangles, earrings, anklets, pendants and sets, in 316L stainless steel with optional PVD colour finishing. Production spans wax modelling, 3D printing, casting, stamping, CNC, polishing, sandblasting, laser engraving and PVD plating.

Browse the stainless steel jewelry catalog.

Jewelry boxes, organizers and packaging

Custom boxes, organizers, travel cases, stackable display cases, watch boxes and gift boxes in PU leather, velvet, wood, acrylic and quilted fabric. The work covers material selection, die making, leather covering, interior fitting (velvet and foam inserts), sewing, logo application and final inspection.

Browse the jewelry boxes and organizers catalog.

What you can specify

For a custom run, the list below is what we need to quote. Everything in it changes the price or the schedule, so it is worth sending in the first message rather than after the sample.

A complete brief is the cheapest way to protect your schedule. See how to brief a manufacturer for the checklist we recommend sending with an RFQ.

What you cannot specify, and what we will not pretend about

Two things are fixed, and it is better to know now than in week three.

Minimum quantity. 100 pieces per design for stainless steel jewelry. 500 pieces per single style and single colour for jewelry boxes — a hard floor. Each box needs a custom cutting die, and material suppliers sell by volume, so a small run cannot cover the setup. Why jewelry boxes have a 500-piece MOQ explains the mechanics.

Lead time. About 15 days for a sample, and about 45 days for bulk production on the metal and box lines. Bead strands run closer to 25 days because they are strung rather than cast or plated. Those figures cover production only — freight, customs and holiday shutdowns sit on top.

What you can control is what happens inside that window: a complete brief, precise finish specification, and approval on the day the sample arrives. That is where the schedule is won or lost — where the 45 days actually go.

One more boundary, so nobody is surprised: duties and import taxes are not included, and we do not pay them for you. The mechanics are in wholesale shipping and customs.

Documentation we can provide

We do not publish certificate numbers publicly. Ask with your RFQ and the documentation will match your actual product rather than a generic reference. See compliance and testing for why.

Shipping, freight and export documents

Two shipping terms cover everything we send out, and the difference decides who carries the freight, the clearance and the duty.

FOB and CIF are not terms we quote. If your forwarder's paperwork needs one of them listed, say so in the brief and we will tell you what can be matched.

Export documents are issued per order against the batch that is actually shipping:

Which documents your shipment needs depends on the destination market and the product category. Tell us the market in the RFQ and the list is named before you pay for it.

Freight is quoted against the actual carton count and destination port. The production times elsewhere on this page do not include it. See wholesale for the same facts on the ordering side.

How the work is done

The short version of what a stainless steel order passes through. Every link below is the longer version, written for a buyer who has to answer a customer's question rather than for a designer.

Checking a batch before you pay for it

Acceptance is a buyer's job as much as a factory's. These six are the checks we would want run on our own order.

How an order goes

  1. You send the brief — dimensions, materials, finish, logo method, packaging, destination market and volume.
  2. We quote per style, so you can see where any setup cost lands, and state the schedule with milestones.
  3. We make a physical sample. About 15 days.
  4. You approve it, or send it back with changes. The bulk clock starts when it is approved.
  5. Bulk production runs, inspected before shipment. About 45 days for metal and boxes.
  6. We pack, handle export clearance and hand the goods over under EXW Shenzhen or DDP.

Payment runs on T/T unless something else is genuinely required: a portion up front and the balance before shipment, both fixed in writing for the order. Other methods are only agreed where your own requirements make them necessary, and a letter of credit is not something we can process. If that is a condition of your procurement, raise it before tooling starts rather than once the clock is running.

Who this is not for

We would rather say this than take an enquiry we will handle badly:

FAQ

What is the minimum order quantity?

100 pieces per design for stainless steel jewelry, 500 pieces per style and colour for jewelry boxes. The organizer figure is a hard floor.

Can you put our logo on an existing design?

Yes. Logo method and placement are part of the brief, and branding is available at wholesale volumes. Using an existing design also avoids the tooling cost of a fully custom piece.

What does OEM mean here as opposed to ODM?

OEM — we produce to your drawings or your version of an existing design, with your branding. ODM — we develop the product from your market requirement. Private label — your brand on a product we have already developed. All three take sampling before bulk.

Do you hold stock for reordering?

No. We are a manufacturer, not a warehouse, and holding your units means paying to store someone else's capital.

Which payment terms do you offer?

T/T. A 30% deposit with the balance before shipment is the usual structure. If your finance team needs another method we can look at it, but a letter of credit is not something we can process.

Can you ship to our 3PL?

Yes. Under EXW we can address cartons to your warehouse or to a third-party logistics provider, and under DDP we deliver to the address you give us.

How fast will you answer?

Every inquiry is answered within 24 hours. A brief with the full specification above gets a more precise answer, sooner.

Get a quote

Send your design, materials, finish, volume and destination market. We will quote line by line, state the schedule with milestones named, and tell you what documentation your order can carry. Contact FSC CRAFT.

Related: Wholesale: MOQ, lead times and what to ask · Compliance and testing · How to brief a jewelry manufacturer · What moves a supplier's quote

What this means for your order

If you are still deciding, one thing decides this for you: most of what you can specify - alloy, finish, plating, packaging, branding - is open, and a small number of things are not, mainly on minimums and timing. Everything else on a quote page is presentation.

Where this falls short this is the wrong place if you need something under 100 pieces for jewellery, or under 500 for a box, or inside our sampling window.

What to send us your drawings, target materials and volumes, and we will reply line by line with what is possible and what is not.